FREQUENTLY ASKED QUESTIONS
Depending on the model and specification you are interested in, our bikes are either in stock or may be delivered in the near future. The estimated time of shipment for each size / color / build can be seen in the configurator during the ordering process.
Depending on the model and specification you are interested in, our bikes are either in stock or may be delivered in the near future. The estimated time of shipment for each size / color / build can be seen in the configurator during the ordering process. Each PRIME frame is covered by Lifetime manufacturer's warranty.
Each PRIME frame is covered by Lifetime manufacturer's warranty. We manufacture our frames in Asia. After importing frames and components to Europe, we assemble our bikes here.
We manufacture our frames in Asia. After importing frames and components to Europe, we assemble our bikes here. Yes. Please email service@primebicycles.com and we will assist you with your inquiry.
Yes. Please email service@primebicycles.com and we will assist you with your inquiry. You don't have to. We ship our bikes with a spare derailleur hanger anyway.
You don't have to. We ship our bikes with a spare derailleur hanger anyway. No. We offer several builds for each model. We hope you will find there what you need.
No. We offer several builds for each model. We hope you will find there what you need. Each order might have different delivery date. We want you to receive your bike as soon as possible. Therefore you can order only 1 bike per order.
Each order might have different delivery date. We want you to receive your bike as soon as possible. Therefore you can order only 1 bike per order. 
